Privacy Policy

Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to https://www.bigdillpickleballcompany.com, and Big Dill Pickleball Company, and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Big Dill Pickleball Company include https://www.bigdillpickleballcompany.com and Big Dill Pickleball Company. The Big Dill Pickleball Company website is an e-commerce site. By using the Big Dill Pickleball Company website, you consent to the data practices described in this statement.

Collection of your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include, but are not limited to: (a) registering for an account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services; (f) subscribing to SMS marketing and transactional messages. We will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

SMS Marketing and Transactional Messages

By providing your phone number and opting in to SMS communications, you consent to receive SMS marketing and transactional messages from Big Dill Pickleball Company. These messages may include promotional offers, order confirmations, shipping updates, and other relevant notifications. You can opt-out of receiving SMS messages at any time by following the unsubscribe instructions provided in the messages or by contacting us directly.

Sharing Information with Third Parties

Big Dill Pickleball Company does not sell, rent, or lease its customer lists to third parties.

Big Dill Pickleball Company may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Big Dill Pickleball Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, send you SMS messages, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Big Dill Pickleball Company, and they are required to maintain the confidentiality of your information.

Big Dill Pickleball Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Big Dill Pickleball Company or the site; (b) protect and defend the rights or property of Big Dill Pickleball Company; and/or (c) act under exigent circumstances to protect the personal safety of users of Big Dill Pickleball Company, or the public.

Tracking User Behavior

Big Dill Pickleball Company may keep track of the websites and pages our users visit within Big Dill Pickleball Company, in order to determine what Big Dill Pickleball Company services are the most popular. This data is used to deliver customized content and advertising within Big Dill Pickleball Company to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Big Dill Pickleball Company. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the Big Dill Pickleball Company website.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Big Dill Pickleball Company secures your personal information from unauthorized access, use, or disclosure. Big Dill Pickleball Company uses the following methods for this purpose:

• SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Children Under Thirteen

Big Dill Pickleball Company does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail and SMS Communications

From time to time, Big Dill Pickleball Company may contact you via email or SMS for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email or SMS from Big Dill Pickleball Company, you may opt out of such communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

Changes to this Statement

Big Dill Pickleball Company reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

Big Dill Pickleball Company welcomes your questions or comments regarding this Statement of Privacy. If you believe that Big Dill Pickleball Company has not adhered to this Statement, please contact Big Dill Pickleball Company at:

Big Dill Pickleball Company
138 E 12300 S STE C-566
Draper, Utah 84020

Email Address:
support@bigdillpickleballcompany.com

Telephone number:
435-565-1103

Effective as of August 9, 2024